Effective Date: 13 May 2021
Last Updated: 30 November 2025
These Terms & Conditions govern your use of our website and your purchase of products from Vanarai Farm & Nursery.
By using our website or placing an order, you agree to these Terms.
If you do not agree, please do not use our website or place an order.
To place an order, you must:
Be 18 years or older
Be legally capable of entering into a contract in India
Provide accurate and complete information
We sell:
250+ varieties of plants (coconut, mango, jackfruit, fruit trees, ornamentals, etc.)
Organic fertilizers and farming supplies
Plants are natural, living organisms. They may vary in:
Size (±10–15% difference from photos)
Color and leaf patterns
Shape, branching, and leaf count
Seasonal appearance
Photos are for reference only.
These natural variations are not defects.
All prices are in Indian Rupees (₹)
GST is included
Prices may change without notice (confirmed orders are not affected)
Advance Payment Only
No Cash on Delivery (COD)
UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)
Net Banking
Digital wallets
Payments are processed through secure gateways
We do not store card or bank details
Add items to your cart
Enter complete delivery details
Make full payment
Receive confirmation email
Confirmation email = order received
A binding contract begins only when we ship your order
We may reject orders before shipping due to:
Incorrect address
Payment issues
Product unavailability
Suspected fraud
Before Shipping: Contact us immediately. Refund available (minus gateway fees).
After Shipping: No cancellations allowed. No Returns Policy applies.
Delivery available Pan-India (where courier service exists)
Some remote locations may not be serviceable
5–7 business days after shipping
10–14 days for remote areas
Delays may occur due to weather, strikes, or courier issues
Tracking information provided
Calculated at checkout based on location and order size
Paid by the customer
Provide a correct and complete address
Be available to receive the parcel
Inspect package immediately upon delivery
We are not responsible for:
Wrong or incomplete address
Customer not available for delivery
Customer delays in picking up courier parcels
Damage due to waiting in courier facilities
No Returns on live plants (perishable goods)
For full details, see our No Returns Policy
Plants cannot be returned
Report shipping damage within 48 hours with photos
No refunds if plants die after delivery
You are responsible for plant care after delivery
Once plants reach you, you are fully responsible for their health.
You must provide:
Correct watering
Proper sunlight
Suitable soil and drainage
Appropriate temperature
Pest and disease control
Proper transplanting / repotting
✅ Healthy plants at time of shipping
✅ Correct varieties
✅ Secure packaging
✗ Exact match to photos
✗ Guaranteed size or appearance
✗ Survival after delivery
✗ Growth, flowering, or fruiting
✗ Adaptation to your climate
✗ Any specific farming results
Plant performance depends on your care and local conditions.
Plants may vary naturally in:
Size (±10–15%)
Color and leaf patterns
Branching and shape
Seasonal appearance
Dormancy (e.g., leaf drop in winter)
These variations are normal and not defects.
We are not responsible for:
❌ Plant death after delivery
❌ Natural variations
❌ Weather damages at your location
❌ Pest/disease issues after delivery
❌ Poor care or unsuitable conditions
❌ Transplant shock
❌ Delivery delays due to courier/weather
❌ Events beyond our control
Our maximum liability is limited to the amount you paid for the product.
Nothing in these Terms limits your rights under the Consumer Protection Act, 2019.
We are not liable for delays or failures caused by events beyond our control, including:
Natural disasters
Epidemics and health emergencies
Government orders, lockdowns, strikes
Courier/logistics failures
War, civil unrest, terrorism
Extreme weather
All content on this website (photos, text, logo, videos, designs) belongs to Vanarai Farm & Nursery.
You may not:
Copy our photos
Reproduce text or content
Use our materials commercially
Republish without written permission
Your privacy matters to us.
See our Privacy Policy for details on how your information is collected and used.
These Terms are governed by the laws of India.
You may approach the Consumer Dispute Redressal Forum in your state under the Consumer Protection Act, 2019.
All other disputes fall under the jurisdiction of courts in Maharashtra, India.
📞 +91 93245 14290
📧 vanaraifarms@gmail.com
Shri Sharad Marathe
Email: vanaraifarms@gmail.com
Response: Within 48 hours
You may file a complaint under the Consumer Protection Act, 2019.
We may update these Terms at any time.
Updated terms will appear on our website with a new Last Updated date.
Continued use of our website means you accept the updated Terms.
Vanarai Farm & Nursery
Owner & Grievance Officer: Shri Sharad Marathe
Dahigaon Post Dhasai, Murbad, Thane, Maharashtra – 421402
📞 Phone: +91 93245 14290
📱 WhatsApp: https://wa.me/919324514290
📧 Email: vanaraifarms@gmail.com
🕒 Hours: Monday–Saturday, 9:00 AM to 6:00 PM IST
By placing an order, you confirm that:
☑️ You have read and understood these Terms
☑️ You accept the No Returns Policy
☑️ You understand plant variations are natural
☑️ You accept 100% responsibility for plant care after delivery
☑️ You will report shipping damage within 48 hours
☑️ You understand our liability is limited
☑️ You agree to be bound by Indian law
Vanarai Farm & Nursery is built on the strong agricultural roots of Konkan’s farming heritage, combined with modern, knowledge-driven plantation practices.
© 2025 Vanarai Farm & Nursery. All Rights Reserved.